RACKSTAR NETWORKS PRIVACY POLICY

Privacy Policy

RackStar Networks respects your privacy and is committed to protecting it through this Privacy Policy (the "Policy"). This Policy explains what information we collect, how we use it, how we protect it, and the choices you have when you interact with the RackStar Networks website and related services (collectively, the "Services").

Agreement to This Policy

This Policy is a legally binding agreement between you ("User", "you", or "your") and RackStar Networks ("RackStar", "we", "us", or "our"). If you are using the Services on behalf of a business or other legal entity, you represent that you have authority to bind that entity to this Policy. If you do not agree with this Policy, do not use the Services.

This Policy does not apply to the practices of companies we do not own or control, or individuals we do not employ or manage.

Table of Contents

Collection of Information

Our priority is protecting customer information. We aim to collect only what is reasonably necessary to operate the website and provide the Services. Information collected automatically is used to help maintain site security, identify potential abuse, and understand aggregate usage patterns.

Use and Processing of Collected Information

We may act as a data controller or a data processor depending on how information is submitted and used. In general, we act as a data controller when we determine the purposes and means of processing personal information to provide the Services.

How we may use information

  • Provide quotes, product availability, and transaction support
  • Respond to inquiries and provide customer support
  • Operate, maintain, and improve the website and Services
  • Send service-related messages and, where permitted, marketing communications
  • Help protect the Services from fraud, abuse, and security threats

Disclosure of Information

We may share information with service providers who help us operate the website and Services. Service providers receive only the information necessary to perform their functions and are expected to protect it.

Retention of Information

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Transfer of Information

Your information may be processed or stored in jurisdictions other than your own depending on where our infrastructure and service providers operate.

Region Specific Notices

We provide additional disclosures where required by the laws applicable to you.

How to Exercise Your Rights

Requests can be submitted using the contact details below. We may request information to verify your identity.

Data Analytics

We may use analytics tools that collect information such as page visits and browser attributes.

Privacy of Children

The Services are not directed to children under 18 and we do not knowingly collect personal information from children.

Do Not Track Signals

The Services may not respond to Do Not Track settings because there is not a consistent industry standard.

Social Media Features

The Services may include social media features such as share buttons, governed by provider policies.

Email Marketing

You may opt out at any time using unsubscribe links or by contacting us.

Information Security

We maintain reasonable safeguards, but no method of transmission is completely secure.

Data Breach

If we become aware of a qualifying incident, we will take reasonable steps to notify affected individuals as required.

Changes to This Policy

We may update this Policy from time to time and will revise the "Last updated" date.

Acceptance of This Policy

By using the Services, you acknowledge that you have read and agree to this Policy.

Contacting Us

Privacy inquiries and requests

Email us at: privacy@rackstarnetworks.com

Mailing Address:
RackStar Networks
929 Berryessa Rd, Suite 10
San Jose, CA 95133
USA
USA

Last updated: January 1, 2026